Privacy Policy
Last Updated: March 2026
Introduction
The Outrider Hotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel.
Text Message (SMS) Communications
For information about our text messaging practices and your consent rights, please see our Text Message Consent page.
Information We Collect
Personal Information
When you make a reservation or contact us, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through our third-party payment processor)
- Reservation details (check-in/check-out dates, room preferences, special requests)
- Government-issued identification (as required by law)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and confirm your reservations
- Communicate with you about your stay
- Provide customer service and respond to inquiries
- Process payments and prevent fraud
- Improve our website and services
- Send you promotional materials (only with your consent)
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, booking platforms, email services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, sale, or transfer of our business
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though some features of our website may not function properly if you disable cookies.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Object to certain processing of your information
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
info@outriderhotel.com
(719) 457-6514
229 Manitou Avenue, Manitou Springs, CO 80829